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A new centre combining information, advice and guidance services will open in Newport later this year.

Help services provided by Citizens Advice and Age UK (Isle of Wight) will move across the road from the current Isle Help centre in Newport into County Hall.
They will combine with the council-run help centre to create a single hub, making people’s engagement with advice services simpler, easier and more streamlined.

The council has pledged £214,000 to the project.

“By welcoming our partner agencies into the new Isle Help in County Hall, Islanders will be able to meet with a range of experts under one roof,” said Councillor Stuart Hutchinson, Cabinet member for resources.

“It will make the whole process simpler and provide a better experience in accessing the appropriate advice from the right agency, in what can sometimes be challenging individual circumstances.

“We’ve asked existing service users what they would like to see and they were overwhelmingly keen that the centre is informative, accessible and welcoming.

“They would like to access information on a range of topics, including housing, benefits, debt and welfare, and this new centre can provide that.

“This will not only provide a better service but will result in ongoing savings for the council and its partners.”

Work to renovate the ground floor of County Hall to create a flexible, confidential and fresh environment, is due to start this month.

Paul Savill, chief executive of Citizens Advice Isle of Wight, and Jo Dare, chief executive of Age UK Isle – both Isle Help directors – said: “Our charities are excited about being part of the new Isle Help centre.

“This is a fantastic opportunity to provide bright, comfortable and accessible facilities in one place, enabling us to offer the best service possible.

“Each organisation will still be able to provide an impartial, confidential service, but the centre will be a much better place to visit and a much nicer environment for our volunteers and staff.

“Collaborating more closely with the Isle of Wight Council will ensure we improve our collective offer so people will only have to give their information once, enabling us to help more people, more quickly.”

The current County Hall help centre is expected to be closed to the public for around three weeks, while work is carried out to the ground floor of the building.

Alternative arrangements will be in place during this time for visitors to seek advice from the current Isle Help office.

More details will be provided once works are underway.

The new facility is due to open in November 2018.

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Delay in Roadworks – Barton Rd & Royal Exchange

See below for advance notice from Island Roads regarding Barton Road and Royal Exchange, Newport:

“Following additional testing, the agreed treatment for Barton Road and Royal Exchange, Newport is now full reconstruction.

These type of works take several weeks, and can cause considerable disruption for residents and local schools (and their buses); therefore, we cannot undertake these works during the one week October 2018 half term as initially hoped.

The next window of opportunity will now be during the school summer holiday in 2019.”

Newport & Carisbrooke Parish Council to consult residents on budget and running additional services from 2019/20

Newport & Carisbrooke Parish Council welcomes its residents to a public consultation event on Saturday, 6th October at The Riverside Centre – 10am-2pm.

This will be an opportunity for Newport and Carisbrooke residents to understand and give feedback on proposals for additional and increased services to be provided by the Parish Council over the next three years.

The Parish Council recognises its key role in the regeneration of the town and providing important discretionary services – such as recreation grounds, play areas, toilets, allotments, community buildings – which are no longer provided by the Isle of Wight Council due to cuts in Government funding.

Chair of the Parish Council, Cllr Geoff Brodie, said: “Many of my councillor colleagues and I have spent the summer examining our agreed strategic plan for the Parish. We have identified a number of additional services that we believe local residents would like us to provide. We want to share this with residents and get their views and support before moving forward with any changes. Our Parish Council has always been a comparatively low spending local council when one considers the other Island towns. Any change will mean an increase in our precept, but we want to be sure of residents’ support before making such a move.”

The results and feedback from the consultation event will inform the Parish Council’s budget setting process over the autumn.

Residents are welcome to come along to the event for as long as they wish.

Light refreshments will be provided.




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